Real experiences from real clients. 5.0 stars across the board.
We hired Imperial Transport to drive our guests from downtown Ottawa to our wedding venue in Wakefield, Quebec — as well as to drive the bride and bridal party, guests staying with the bride's mother, and the bride and groom to their hotel at the end of the night.
Delbert, the owner, went out of his way to drive personally. He was early in case there were unforeseen issues on the road, and above all he was so pleasant and professional — dressed in a suit, holding the door for each passenger, making sure everyone was well taken care of, providing water. The bride was very nervous but the pleasant conversations on the car ride really helped calm her nerves.
The bus drivers were also excellent — they arrived early, always on schedule. At one point, two guests boarded the wrong shuttle and one of the Imperial drivers made sure they arrived at the right place. We cannot recommend Imperial Transport enough and are very grateful.
Imperial is the only limo company in Ottawa that I have spoken to — and I have spoken to dozens — who demonstrates exceptional professionalism, communication skills and care for their clients. When you reach out to Delbert, you have no doubt that your experience is going to be of the highest quality. This is a much needed comfort when making such a big investment for such an important special event. We will definitely be reaching out again for the next occasion!
We used the 28-seater mini coach to transport guests to and from a wedding at Le Belvedere and were very happy with the service. The driver arrived early and was happy to wait until we were ready to depart. The mini coach was comfortable, and the air conditioning was really nice on a very hot day.
Used a big coach bus from Imperial Transportation Service to take my daughter's hockey team to their game, and then to an Ottawa Senators game. The bus was on time for all events, and Penny, the driver, was awesome. Super safe on the roads. More than enough space for our hockey gear and the 49 passengers — comfortable and very clean.
Prompt and reliable service! Keep up the good work, Delbert!
Avec son service de limousine, vous choisissez une expérience fiable et de haute qualité, vous permettant de profiter de votre événement en toute tranquillité d'esprit. Je le recommande vivement.
(With their limousine service, you choose a reliable and high-quality experience, allowing you to enjoy your event with complete peace of mind. Highly recommended.)
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